When your responsibilities include leading a team or task force, conducting meetings and facilitating group decision making, but you don't have any formal authority in those scenarios, it can be a challenge. However, there are key sills that can help you in engaging participants and key components required to achieve successful outcomes in your role as facilitator.

Duration: 120 minutes / 2 hours

The first hour of this program will provide training on the power of the facilitator and how to best prepare for meetings. The second half of the training will focus on tools to utilize in team or group facilitation, such as ground rules, parking boards, checkpoints and other helpful practices.

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Partnerships between healthcare science programs and local healthcare facilities is a unique opportunity for workforce development in your community. While often willing to partner with high school programs, healthcare facilities often have legitimate concerns over students in the workplace related to liability, safety and compliance. This session, led by healthcare attorney, Michele Madison, will explore the legal and compliance-centered roadblocks that impede partnerships and how healthcare facilities can address and manage students in the workplace to ensure success for the students as well as mitigating risk and compliance issues for the healthcare facility.

Duration: 60 minutes / 1 hour

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This course will provide definitions and best practice approaching to respectful, appropriate and empathetic patient experiences within healthcare facilities. This course includes common definitions related to diversity and inclusion, as well as cultural awareness training to help build a foundation for recognizing the variations in patient care expectations, experiences and preferences. This course will equip learners to recognize bias, avoid generalizations and equip learners to be appropriately reactive to the care preferences expressed by patients and their families.

Please note, as stressed within the content of this lesson, there are some cultural traits and traditions that are identified as common among certain cultural groups throughout this course. This is not an exclusive list of cultural traits nor is it representative of all members of any cultural group and are included to serve as examples and a foundation to building a more robust cultural awareness.

Duration: 60 mins

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All healthcare workers need to know how to prevent and control diseases. The Occupational Safety and Health Administration and The Joint Commission require training to ensure that all personnel can protect themselves from exposure to infectious agents.

The goal of your facility is to prevent exposure and spread of infections to patients, visitors, volunteers, contractors, students, and staff.

Duration: 30 minutes

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OSHA requires employers to use personal protective equipment (PPE) to reduce employee exposure to hazards. PPE is designed to protect you from serious workplace illnesses.

This lesson outlines how to protect yourself from exposure to infectious materials by utilizing the proper personal protective equipment on the job.

Duration: 20 minutes

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All healthcare personnel are required to know how to prevent and control diseases. By being familiar with the controls put in place at your facility and being able to apply the controls available, you will play a major role in disease prevention.

This course outlines your facility's infection control plan, which emphasizes the proper tactics to minimize exposures and provides information about what to do if accidental exposures occur.

Duration: 45 minutes

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Most states in the United States have enacted mandatory reporting laws, which require the reporting of specified injuries and wounds, suspected abuse or domestic violence for individuals being treated by a health care professional.  Who is considered a mandatory reporter, when are providers required to report, and how can they meet this duty?  These questions, and more, will be addressed in this important course.  It will discuss common circumstances healthcare professionals may face, and how organizations should address this through policy and practice. It will also address commonly asked questions  regarding obligations and resources available to professionals and to victims of abuse or of human trafficking.

Learning Outcomes
By the end of this course, you should be able to:

• Describe the obligations and duties involved in mandatory reporting within healthcare
• Describe common practices for healthcare organizations to address these obligations
• Identify signs and symptoms of potential abuse or human trafficking in patients
• Recall resources available to assist providers and patients in the case of abuse

Duration: 60 minutes / 1 hour

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This professional exploration course is intended for individuals interested in a career in dentistry, and for current healthcare providers wanting to learn more about the role of dental care within the care continuum. Part 1 will discuss dental care as an evolving profession, and the context for patient-centered care within the healthcare continuum.  Part 2 will review the fundamental skills required for healthcare providers in dentistry.

Learning Outcomes
By the end of this course, you should be able to:

• Describe the traditional scope of practice for dentistry services.
• Describe the pathways of education and licensure for dentists and related allied providers
• Describe how dental care fits into the continuum of healthcare providers
• Describe how dentistry is changing and trends in dental care services
• Identify and describe the structures and the anatomy of a tooth.
• Identify and explain teeth using the universal/national numbering system and the federation Dentaire international system.
• Describe how to chart conditions of the teeth.
• Identify dental instruments and prepare dental trays.
• Describe elements of proper brushing and flossing techniques.

Duration: 60 minutes / 1 hour

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