What is the recommended internet browser for online learning?

• Google Chrome is the recommended browser for HTHU's online education. 
• HTHU's Interface works with following browser and systems.
  Browser: Latest versions - Firefox 35 or above, Chrome 40 or above, Safari 6 or above, Internet Explorer 9 or above, Microsoft Edge
  Operating System: Windows, Mac OS/X
  Mobile: Android, iOS​
  Please Note : Flashplayer Plugin is not required in upgraded interface, Our courses uses HTML5 player.
• Attention IT Specialists (For users using IE8 or lower version): Our courses consist of handouts, recorded presentations, online quizzes and evaluations. To play our courses, we recommend the latest version of Adobe Flash Plugin (version 11 or above) installed on computers. In addition, to play our recorded presentations, please have port 1935 (RTMP port) open in your firewall. This is a standard port used by Adobe for streaming video. If the presentation doesn’t begin in ten seconds due to a blocked port, our player software automatically switches to the fallback play method and attempts to use the standard http port (80).
• View FAQs for HTHU system requirements here.

Additional requirements for Online Courses

• Speakers or headphones are required to listen to voiced courses.
• Mouse is required to navigate through self-paced courses and complete quizzes, evaluations and other activities.
• Printer is optional but will be needed to print handouts, completion certificates, completion forms, etc.

Minimum technological requirements for HomeTown Health Webinars 

• Click here for GoToMeeting Webinar System Requirements & Logon Information

 
Email [email protected] for assistance.

Do you need to confirm courses completed, get a copy of your transcript or print completion certificates? Any HTHU student can access their education records in two ways: by logging into their HTHU Dashboard or via an emailed request to [email protected].  If you are unsuccessful in locating your educational record through your own individual login, please let us know at [email protected] and we are glad to help you self-navigate to your records or pull any necessary information for you.

HTHU may disclose education records only with a learner’s consent and by learner’s request to officials of another institution in which a student seeks or intends to be employed by. If you are having an education provider, or employer, request records on your behalf, please be sure to provide them with your expressed permission statement that is included in the records request to HTHU.

When requesting educational records, please supply sufficient identification to authenticate your request such as: full name, email address, username (in full or in part), titles of courses or dates utilizing the system, or other unique identifiers that can be confirmed by the HTHU staff. We are committed to the protection of your education records and will request any additional identifiers not initially submitted in keeping with our dedication to learner privacy.

Please note, if you are an HTHU learner as part of an organizational subscription program, HTHU’s Privacy Policy permits disclosure without a learner’s consent of Education Records to the learner’s employer-designated Facility Administrator or Manager with legitimate educational interests in a learner’s education record.  For more details, please see Privacy Policy.

Any learner can request the amendment of their education records, if he or she believes they are inaccurate or misleading. A proper request to correct an education record:

1. Send email to [email protected]
2. Clearly identify the part of the record they want to be changed; and
3. Specify why the record is inaccurate and needs updating.

HTHU will review this request and work with the student appropriately within 30 days related to any amendments to the record.