Whether you are a Human Resources professional, departmental manager or director, a shift supervisor or team leader - dealing with employees in a professional and appropriate matter is of utmost importance within the workplace. Take advantage of our management and leadership training courses today!

Handling Difficult Conversations with Employees

Difficult conversations are essential to resolve issues, address performance shortfalls or otherwise establish clear expectations and ensure effective communication takes place. This course provides key considerations and strategies for preparing for and having difficult conversations with employees.

The Basics of Effective Interviewing

Are you part of interviewing potential new hires? This course will explore the basic features of effective interviewing - including questions to ask and avoid, best practices related to the style of questioning utilized in the interview as well as how to recognize and prevent bias throughout the interview process.