Two additional courses have been released in the "Improving Operations" series within the School of Hospital Operation & Projects! The new releases focus on Rural Health Clinics and Human Resources, with both courses offering 3 hours of education each. Additional titles in this series include: Ancillary Services, DME & Supply Chain, General Med/Surg & OR Services, as well as Staff Accountability & Corrective Action Processes. Enroll in the 2 newest releases using the buttons below, and check out the other titles from within the School of Hospital Operation & Projects!

Improving Operations: Rural Health Clinics

The purpose of this five part course is to assist rural health clinics in improving compliance around current CCM programs and processes, to better understand the changes to the E&M coding, to increase knowledge around effective processes for the RHC policy and procedure manual, to improve employee education and yearly training processes, and to understand the importance of preventative medicine and outreach for your communities. The wealth of information shared in these sessions will be sure to help you continue your journey towards operational excellence.

Suggested Audience: Rural health clinic employees: RHC administrators and/or directors, RHC leadership, RHC care staff (Nurses, CMAs, MAs)

Improving Operations: Human Resources

The focus of this three part course is human resources, as it plays a large role in managing the foundational principles that drive quality care for patients. The training will help identify many important components needed to structure an effective human resources service line. Join industry experts as they outline beneficial educational components such as staff accountability and related policies, employee onboarding and orientation processes, trends in staffing shortages, recruiting in rural areas with best practices, and optimizing employee benefits. This course is packed full of valuable information that will help attendees identify key components and solutions to addressing some of the top human resource hurdles in healthcare today.

Suggested Audience: Human resource directors, professionals, managers/leaders, and employees; compliance and risk employees, nurse leaders, CEO, COO, CNO, hospital leaders and administration