Transform Your Team of Experts into an Expert Team

TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety) is an evidence-based, proactive approach for addressing challenges in health care delivery, promoting a culture of safety and meeting the needs of today’s health care workforce.
This methodology is based on decades of experience and lessons learned from high reliability organizations such as military, aviation and nuclear power operations. These teamwork tools and skills have been proven to enhance communication efficiency, foster staff well-being, support culture change, and ultimately, improve patient outcomes.

Principles & Tools

  • Leading Teams: direct and coordinate, assign tasks, motivate team members, facilitate optimal performace
  • Situation Monitoring: develop common understanding of the team environment, apply strategies to monitor performance, maintain a shared mental model
  • Mutual Support: Anticipate and support team members' needs, provide feedback, advocate for the patient by voicing concerns
  • Communication: effectively exchange information among team members
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Led By TeamSTEPPS Master Trainer

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Lisa Carhuff, MSN, RN LSSGB

What Organizations Have to Say About TeamSTEPPs

I think this tool could have a significant impact on the organization as a whole. I will certainly be implementing this in my departments.
A. Laube (Boone Co., Iowa)
Engaging and provides direct resources that help in bettering communication no matter what department you work in.
Sara B. (Boone Co., Iowa)
SBAR is a useful tool to utilize in our facility for communication between people and departments. The presenter was very knowledgeable and made learning the information fun and entertaining!
Justin N. (Boone Co., Iowa)
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The TeamSTEPPS Experience

Teams are invited to a discovery call to determine right strategy and implementation solutions. Implementation and support includes onsite coaching and training, virtual education access, pre- and post-implementation staff surveys and analysis, supporting materials (posters, notecards, pocketcards, etc.) and champion training.
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