Operational Workflows: 2 New Courses!
Operational Workflows: Part 1 - Identifying Optimal Workflows While Reducing Interruptions
In part one of the Operational Workflows Series, Lesa Schlatman presents critical information to assist in understanding both positive and negative internal workflows and their operational impacts.
Upon completion of this presentation, you should be able to:
- Identify ideal operational workflows.
- Recognize when workflow interruptions are occurring.
- List internal processes that can reduce Operational Performance.
Suggested Audience: Hospital leadership staff including administration, managers, directors, department heads, and staff in lead roles
Enroll now!
Implementing Workflows: Part 2 - Sustaining Change, Excess, Quality, and Administrative Involvement
In part two of the Operational Workflows Series, Lesa Schlatman continues the discussion by focusing on process steps for implementing quality changes to internal workflows. She also shares insight on roles that administration plays in this process.
Upon completion of this presentation, you should be able to:
- Recognize key steps to implementing & sustaining quality workflows.
- Identify how to control excess process implementation.
- Describe the roles that Administration play in implementation/sustainment processes.
Suggested Audience: Hospital leadership staff including administration, managers, directors, department heads, and staff in lead roles
Enroll now!