Healthcare Worker Resilience – 4 New Courses!

Cultivating Resilience in the Workplace

What happens to the work of healthcare providers if they’re injured in ways not visible to the naked eye? This session provides an overview of healthcare worker “stress injuries” – which can dramatically alter healthcare providers’ ability to live, work and cope, and almost certainly affect the quality and safety of their work. 

Upon completion of this presentation, you should be able to:

  • Differentiate between stress reactions and stress injuries. 
  • Identify common clinician characteristics which influence vulnerability.
  • Recall the definition of resilience.
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Understanding Well-Being

“Are you well?” Usually, it’s an inquiry as to whether we are currently suffering from any illness or ailment, as wellness is generally assumed to be the opposite of illness. This session will provide insight into the definition of well being and fundamental aspects of positive psychology including strengths, values and self-compassion and the tool to measure personal wellbeing.

Upon completion of this presentation, you should be able to:

  • Define wellbeing.
  • Identify the six elements of wellbeing.
  • Describe the PERMAH survey and resources to create a personal wellbeing plan.
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Responding to Life's Challenges with Resilience and Strength

Each of us faces challenges in life. Being human takes us on a journey through extraordinary times of happiness and also through devastating experiences of loss and fear. This session focuses on identifying your strengths and leveraging those strengths during times of transition and change.

Upon completion of this presentation, you should be able to:

  • Identify the 24 character strengths.
  • Describe techniques for applying your strengths to life challenges to build resilience.
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Healthcare Worker Resilience & Patient Safety

Despite the effort to provide the best care possible to patients, health care providers can still face the aftermath of adverse events and patient harm. These events can profoundly impact clinicians and support staff. This session focuses on the AHRQ Communication and Optimal Resolution (CANDOR) process. Healthcare institutions and practitioners can use the CANDOR process to respond in a timely, thorough, and just way to support caregivers involved in instances of adverse events and patient harm.

Upon completion of this presentation, you should be able to:

  • Define the CANDOR process.
  • Identify the steps for developing a "Care for the Caregiver" team and program.
  • Define the second-victim phenomenon and the stages of healing and recovery for second-victims.
  • Describe applicable peer support challenges, strategies and interventions.
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