The goal of cultural competency within a healthcare organization is to ensure patient safety and provide efficient, effective care. Because the area served by your facility is likely comprised of people from various populations, it is important that you develop a personal approach for making clinically-important observations about patients of differing cultures.

Learning Outcomes:

• Identify cultural needs of patients.
• Document relevant patient preferences.
• Recognize the need for interpretation services.
• Identify cultural differences that may affect interactions with patients.
• Explain clearly a patient's medical diagnosis and treatment information.