This workshop was designed to guide healthcare professionals through the crucial action planning steps that follow the completion of a Community Health Needs Assessment. Participants will learn how to interpret assessment findings, prioritize identified health issues, and develop actionable strategies to address community needs. The session covers best practices for setting measurable goals, engaging stakeholders, allocating resources, and establishing timelines … Read More

Scheduling is not a downstream function. It is the very first stage in the Revenue Cycle process. The role directly impacts the organization’s financial health and patient experience. This course provides an overview of key practices for ensuring compliance and efficiency in patient scheduling. Participants will explore the limitations of same-day services, learn the critical role of accurate demographic and … Read More

In this session, we’ll break down the most commonly issued audit findings seen in healthcare finance environments and translate them into practical, right‑sized fixes. You’ll leave with a prevention mindset: how to strengthen documentation, tighten month-end close and review controls, and implement sustainable remediation that reduces repeat findings in future audits. Suggested Audience: Hospital CFOs and Healthcare Financial Professionals. Upon completion … Read More

Healthcare decisions rarely happen in ideal conditions. They happen while managing interruptions, competing priorities, time pressure, and incomplete information. This course explores how stress, assumptions, and cognitive patterns influence decision-making in those moments. Participants will learn practical strategies to pause, examine their reasoning, and strengthen decision-making to support safety and quality care. Presenter Ashleigh Ford, MSN, is a people‑first leadership trainer … Read More

Live Webinar: October 2, 2026 | 10am EST Hospital Price Transparency CMS requirements continue to evolve, with 2026 bringing increased enforcement  activity and greater attention to how hospitals are meeting compliance standards in practice. This webinar will provide a concise look at the foundational  requirements  hospitals need to maintain, key enforcement  developments and what they reveal about current expectations, and … Read More

Live Webinar: October 9, 2026 | 10 am EST What if one of the most powerful resources for improving patient flow, strengthening transitions, and keeping appropriate care close to home is already inside your hospital? Rehabilitation professionals can play a pivotal role across the critical access continuum; from screening acute admissions and identifying patients who may benefit from therapy, to … Read More

In today’s environment, data is collected across everything we do. For every click, swipe, tap or search we perform, at least one data point is generated. This 5-part series focuses on data analytics in rural healthcare, including the following: What is Data & Why is it Important? Healthcare Data: What’s all the Fuss? How Big is Big Data? Healthcare Data … Read More

Unlock the essentials of swing bed coding and compliance in this focused course, designed to help you with Medicare regulations and accurate documentation for skilled nursing care within hospital settings. In this session, how to differentiate skilled versus custodial care, apply correct diagnosis coding, and avoid common claim denials with practical, real-world examples are included. Suggested Audience: Coding, HIM Professionals, Clinical … Read More

This course is designed for healthcare schedulers and administrative staff who regularly interact with patients before anyone else. It focuses on the crucial role of scheduling as a point where protected health information is frequently exchanged. Participants will learn practical HIPAA applications for phone calls, voicemails, in-person conversations, and electronic systems, along with easy-to-implement privacy habits. By the end, learners … Read More

This course addresses the latest trends and challenges in medical coding and documentation, with a special emphasis on strategies to reduce insurance denials and optimize revenue cycle performance. Suggested Audience: Provider-based clinic managers, leaders, administrators, physicians, operations staff, billing, coding, reimbursement, as well as clinic quality and compliance staff. Upon completion of this training, you should be able to: Identify effective … Read More