MEET THE HTHU INSTRUCTORS & STAFF!

Laurie Amdur, CPAR, CFC, PAS

Financial Analyst, Rockdale Medical Center

Laurie Amdur graduated from Shorter College with BBA in Accounting. Soon after graduation, she began working in the business office of Rockdale Medical Center where she has been employed for 13 years. She has 12 years of extensive experience in the business office, from top to bottom.  She has supervised cash posting, customer service, insurance follow-up/collections, billing and financial counseling at one point or another. She is currently a Financial Analyst in the Accounting Office. Rockdale Medical Center was not for profit when she started and has been a for-profit publicly traded facility since Feb 2009.

Mary Askew, CCA

CDM & Coding Coordinator
Draffin & Tucker, LLP

Mary Askew, CCA is Charge Description Master and Coding Coordinator for Draffin & Tucker, LLP in Albany, Georgia. She directs all charge description master and medical record reviews for the firm. She has 6 years experience in providing healthcare consulting services and 15 years hospital related experience. Prior to joining Draffin & Tucker in November 2000, Mary held the position of Rehabilitation Coordinator for HCA Palmyra Medical Centers in Albany, Georgia.

Desi Barrett, Webinar Program Manager

Desi attended Gainesville State College and received a Bachelors in Business Administration. In 2001. After graduation, Desi was office manager for a Broadcast Company, Kinescope in Athens, GA until wanting to spend more time with her daughters.

In 2004, Desi took a position teaching Pre-K at The Little School for 6 years. In 2010, Desi joined the staff of  HTHU part time & eventually full time in 2012. Desi currently resides in Clarkesville, GA with her daughters, Anna-Paige & Emma. She attends 1st Presbyterian Church and serves on the Communications Committee.

Phil Bowers

Professional Skills Development

Phil Bowers is the founding partner of Professional Skills Development, a performance consulting and motivational teaching company.

Phil’s professional experience spans thirty years with a broad base in manufacturing, sales and marketing with U.S and international companies. Over the course of his career, Phil has successfully built and led sales and marketing teams in some of the toughest markets in the United States. Phil has also served as a representative on international business teams, and his sales and technical responsibilities have taken him to markets a diverse as Mexico, Japan and Brazil. He has developed training programs that not only targeted specific development needs, but also focused on measuring progress and results.

Phil received his Bachelor of Science degree in Textile Chemistry from Georgia Tech and was named outstanding graduate in 1975 by the Georgia Textile Manufacturer’s Association. Phil also completed the Advanced Management Program at Duke University’s Fuqua School of Business.

Phil serves on the Alamance County Chamber of Commerce Education Council, the Closing the Achievement Gap Committee, and is on the Board of Directors for Crossroads Sexual Assault Response Center.

Angie Charlet, RN

Director of Quality Services, ICAHN

Angie Charlet, RN, holds a Master’s in Healthcare Administration with a focus in performance improvement. She has over 22 years’ experience in the healthcare industry, with most recent experience as Operations Officer prior to joining ICAHN in 2011 as the Director of Quality Services. Her past experiences demonstrate team building, network engagement, and evidence-based practice changes along with new models that promote rural health. Ms. Charlet sits on the Board of Directors for the National Association of Rural Health Clinics and is the president-elect (2013) for the Illinois Organization of Nurse Leaders. Angie holds a Master’s degree in Healthcare Administration and a Doctorate in Business Administration, Healthcare Leadership.

Jody Chesney, Education Editor

Jody joined HomeTown Health University in February of 2011.  She is responsible for course development and course review for HomeTown Health University.  Additionally, she recently took on the role of Accounts Receivable for HomeTown Health.

Jody recently went back to school and completed a second degree at Anderson University.  Her career path began in the banking industry with Bank of America as a teller and eventually found herself in Human Resources as a Recruiter.  Her most recent position before coming to HomeTown Health was with TFE Logistics as an Assistant HR Director.

Jody resides in Simpsonville, SC  with her husband Jason and her son, Tillman.  In her spare time she is a volunteer with Donate Life SC and occasionally speaks on behalf of the American Heart Association. She is an active member of her church and participates in many community projects with her Sunday School class.

Jenan Custer, CCS, CPC, CDIP

Director of Coding

Jenan Custer is the Director of Coding for HCCS (Health Care Coding and Consulting Services) based out of Fort Myers Florida. Jenan is a CCS, CPC, CDIP, AHIMA ICD-10-CM/PCS Approved Trainer, AHIMA Ambassador, and AS in Health Information Management. She has been involved in the coding and HIM areas for over 14 years and has been a partner with Home Town Health for almost five years. Jenan oversees a coding team exceeding 200 remote coders, consulting services, and coding for over 100 facilities all across the United States.

Walt Dundore

Computer Information Systems Instructor, North Georgia Technical College

Walt Dundore is a small business owner and Computer Information Systems Instructor at North Georgia Technical College where he won the Rick Perkins award for excellence in teaching. He holds a Master’s Degree in Computer Science and has literally written the book on many technology topics. Walt is proud to call Northeast Georgia home and is proud to be working with HTHU.

James Dunnick, MD, FACC, CHCQM, CPC, CMDP

Dr. James Dunnick is board certified in internal medicine and cardiology. He has 25 years of clinical practice experience specializing in congestive heart failure, cholesterol, hypertension, and the effects of heart disease in women. He has authored and published articles, medical textbook chapters and presented original research at national meetings. Dr. Dunnick attended IU Bloomington and IU School of Medicine in Indianapolis, where he placed in the Honors Division. He is a Certified Professional Coder (CPC) through the American Academy of Professional Coders (AAPC) and is also certified in Health Care Quality and Management (CHCQM) by the American Board of Quality Assurance and Utilization Review Physicians (ABQAURP).

Cindy Dupree, CPA, FHFMA, CCS

Director of Consulting and Compliance Services, Draffin & Tucker, LLP

Cynthia R. DuPree, CPA, FHFMA, CCS is a Partner with Draffin & Tucker, LLP in Albany, Georgia. She serves as Director of Consulting and Compliance Services for the firm. Prior to joining Draffin & Tucker, Cindy served as Director of Financial Analysis and Vice-President of Budget and Reimbursement for two large hospital systems. She is an active member of the Georgia HFMA, where she has served as a board member, chapter officer and has earned fellowship status.

Cindy is a Certified Coding Specialist and is a frequent speaker to health care organizations including HFMA and Hospital Associations, as well as presenting in-house seminars to individual hospitals.

Dan Hiltz

Dan Hiltz has spent 30 years helping adults develop and strengthen their technical and people skills in both academic and corporate settings. He combines the theory he learned while obtaining his doctorate in Sociology from the University of Notre Dame with real life lessons he’s learned in global companies.

In past organizations, Dan has been recognized for excellence in learning design and delivery. That’s just one indicator that Leadership2 can deliver quality programs to organizations that prefer to focuson their core strengths and outsource the design and delivery of learning programs. The specific awards are: Training Magazine Top 125 Employee Development Organizations (2010), Training Magazine Top 125 Employee Development Organizations (2011), Chief Learning Officer Magazine Vanguard Award, and eLearning! Magazine eLearning! 100.

Jimmy Lewis, CEO

Hometown Health, LLC

Jimmy came to health care as a result of soaring insurance costs for his manufacturing company. After forming a partially self-funded insurance program for his company, his health care involvement led him to a position on the board of directors of a hospital. He ultimately sold Cross Equipment Company to become market development officer for that hospital. That opened the door to becoming Vice President of Government Relations for Columbia/HCA’s 20 hospitals for the state of Georgia. Thereafter, he took his knowledge of the rural health care delivery system in Georgia, resigned Columbia HCA, and formed a consulting company, The Leadership Group. The Leadership Group sponsored development of the Georgia Rural Hospital Roundtable. The Roundtable had 22 rural hospitals as members. Its purpose was advocacy for rural hospitals in the state legislature in Georgia. Members were limited to hospitals that had fewer than 100 licensed beds.

Under his leadership, HomeTown Health has grown to now a Georgia based virtual company where business partners and hospital members have cumulatively over $800 million in annual sales from the 55 rural and small hospitals and 49 business partners. HomeTown Health has expanded services into education as well, having developed HomeTown Health University, which now boasts of 5000 students mostly in the Business Office arena for rural hospitals

Pam Matthews, RN, BSIE, MBA, FHIMSS, CPHIMS

Pam Matthews is a well-versed education leader and established online and live trainer on many topics including HIT, clinical systems, electronic health records, health information exchange, patient outcomes/population  management, financial and business information systems, change management, project management, leadership, executive leadership, career strategies, and organizational strategic planning. She is a career Registered Nurse with an MBA in Organization Management and holds BSIE, FHIMSS and CPHIMS certifications. She has spent her career working in various roles within healthcare industry and also serves as an adjuct professor for two universities. She resides in Blue Ridge, Georgia.

Neal Miller

Vice-President of Operations, Envision USA

Neal leads the operations team that focuses on creative solutions for data, applications and process integration into clients daily processes to ensure a cohesive representation of data and service through out organizations that employ Envision USA. From data translations to deployment enterprise level solutions, Neal finds innovative and cost effective measures to mitigate difficult implementation projects. With over 15 years of IT experience and over 21 years building and leading teams to successful outcomes and creating solutions to overcome challenges while working within the confines of budgets and time. Neal brings a wealth of knowledge in application development and deployment for both local and web systems, data management, interface design, project management and data presentation. Neal has been an integral part in major system wide deployments of applications from EHR, ticketing systems, revenue cycle solutions and event management systems, Neal helps ensure Envision clients receive products that surpass expectations and deliver a crucial return on investment.

Jennie Price, Director of Business Development

Jennie joined the HomeTown Health team in May 2014 with experience in healthcare risk management and marketing, and having worked with a number of member hospitals.  Jennie’s specialties, outside of marketing, include professional liability such as medical malpractice, and property/casualty insurance.  She holds a Bachelor’s degree from Berry College in Rome, GA in Communication, as well as Bachelor of Arts degree in Religious Studies. She has earned a variety of  designations in the area of insurance and risk management, including the Accredited Advisor of Insurance (AAI), Registered Professional Liability Underwriter (RPLU), and Associate in Risk Management (ARM).

Jennie lives in Decatur with her husband Jon, but they spend many weekends at their cabin in Ellijay “disconnecting” from the city  — hiking, fishing and relaxing with their one year old daughter, two dogs, family and friends.

Sandy Sage, RN

Revenue Cycle Consultant, Grant Program Leader

Sandy Sage, RN is a Revenue Cycle Consultant who is leading special projects and grant programs for HTH. Prior to her role as an independent consultant, she worked for Dodge County Hospital in Eastman, Georgia as a Revenue Cycle Manager. She has been a Registered Nurse since 1990. Her clinical experience includes 6 years of experience as a Nurse Manager in the Emergency Department and for a Medical/Surgical unit at Taylor Regional Hospital. Working as a Case Manager at Flint River Community Hospital, when Medicare first implemented OPPS, allowed her to work closely with the Business Office staff to negotiate the new rules for outpatient reimbursement. Analyzing charging and reimbursement led to her role as the clinical liaison between the medical and accounting sides of the hospital. Sandy also worked at Fairview Park hospital as a Revenue Analyst from 2001 to 2010. She is involved in Business Office staff training, charge master management, reimbursement analysis and medical appeals. Educating hospital employees and helping them understand the revenue cycle is her passion in her professional life.

Annie Lee Sallee, Revenue Cycle Education Specialist

Since starting her career in healthcare in 2005, Annie Lee has become certified through AHIMA as a RHIT and an approved AHIMA ICD-10-CM/PCS trainer as well as certified through AAPC with a CPC and CPMA. She holds a Bachelors of Science Degree in Health Information Management from Boise State University, as well as a Masters degree in Business Administration with an emphasis in Healthcare Administration from Idaho State University.

Annie Lee previously worked with the Medical University of South Carolina as a clinical revenue manager as well as a revenue cycle project manager. She has experience working with revenue enhancement projects related to both facility and professional billing. She joined the team at HomeTown Health in 2013 to assist with developing revenue cycle and ICD-10 education.  Annie Lee resides in Charleston, SC with her husband, Paul, and Cael, her son.
Lou Semrad, BSN, MBA

Hospital Quality Improvement Trainer

Lou Semrad serves as Hospital Quality Improvement Trainer.  As a healthcare professional, Lou has served in a variety of roles including Quality Assurance/Performance Improvement Director, Clinical Services Director, and Independent Consultant to Critical Access Hospitals. Lou completed his Bachelor of Science in Nursing and his Masters of Business Administration from the University of Alabama.

Kristy Thomson, Chief Operating Officer

Kristy Thomson joined the HomeTown Health Team in 2006 and served for 9 years as the Director of Education, where she directed the education services offered to HomeTown members and over 10,000 students at HomeTown Health University, www.hthu.net. In this role, Kristy was responsible for course curriculum, instructors and technical set up, as well as directing live and online education services offered to HomeTown’s network of rural hospitals and their affiliated clinics and physician practices along with HomeTown’s supporting best practice business partners. She was responsible for compliance with the IACET/ANSI continuing education and training standards along with other accreditation standards such as NAB and ACHE. She also assisted in preparation, review and administration of state and federal grants. In 2015, Kristy moved into the Chief Operating Officer position for HomeTown Health where she is responsible for both the HomeTown Health operations and the education programs of HomeTown Health University.

After graduating from Stephens County High School in Toccoa, Georgia, Kristy earned her B.S. from Clemson University and M.S. from the University of Georgia. Prior to joining HomeTown, she worked as Special Projects Manager for the Town of Jupiter in Jupiter, Florida. She currently lives in Clarkesville, Georgia with her husband, John Lee, and her two sons, Jack and Luke. Among other community and industry related commitments, she currently serves as IACET Awards Committee Member, Georgia Medicaid RAC Provider Relations Committee Member, and Habersham Medical Center Rural Hospital Stabilization Committee Member.

Meghan Williams

Meghan Williams is the Customer Relations Coordinator for HomeTown Health University. Meghan joined the HTHU staff in May 2012 and is responsible for providing customer service support to HTHU Subscribers through traditional purchase agreements, grant provisions and individual enrollments. Meghan also assists the HTH team with social media efforts, website maintenance, promotional efforts and sales, educational course development and solutions.

After graduating from Early County High School in Blakely, GA, Meghan completed a B.A. in Speech Communications from the University of Georgia. Meghan’s career in healthcare began as a Human Resources Director in southwest Georgia where she was responsible for all aspects of employee relations, payroll/benefits, workers compensation, annual education development and training, as well as serving as the HIPAA Compliance Officer.

Meghan lives with her husband, Michael, and daughters, Hayley and Bowen, in Bluffton, GA. Together their family comprises Clearwater Ministries, a faith-based ministry, and serve at Bluffton Baptist Church.